craigslist | technical support jobs in cleveland

Industrial Repair Technician (Cleveland)

2009-11-11T12:11:44-05:00

Industrial Repair Technician

Immediate full-time opening for general laborer for industrial repair facility. Duties include all aspects of an industrial shop environment. Must have valid drivers license and ability to pass drug screening. Company is growing and looking for hardworking, honest and loyal employees. Good wages and benefits are available. Good long term opportunity for the right candidate.

MUST BE ABLE TO SHOW VALID DRIVERS LICENSE AND PASS A DRUG TEST.

Please send general information or resume to:

Salesohio@gmail.com

Technical Support Analyst--RF/Electronics/SW/HW (Cleveland, Ohio [Near West Side])

2009-11-09T16:06:47-05:00

Technical Assistance Center [TAC] Analyst

SUMMARY OF ESSENTIAL FUNCTIONS

Ability to diagnose software and hardware problems effectively. Analyzes, identifies, and solves customer equipment problems in accordance with established performance standards.

Responsible for logging service calls on Epicor and recording related pertinent information.

Dispatches calls to field engineers when on-site repair activity is required.

Work closely with distributors on parts orders, RMAs, and technical assistance.

Notify customers on status of SLAs prior to dispatching an Arrow engineer.

Collect PO or other billing authorization on time and material calls.

On-site installations and support required when needed. Overnight travel is involved.

Assist customers on the configuration and programming of Arrow equipment.

Technical training on Arrow equipment for distributors and new employees.

Demonstrate Arrow equipment for customer visits.

Assist on writing technical manuals and web updates for new equipment.

Exceed customer satisfaction objectives as outlined by Arrow management.

Recommends and executes appropriate solutions in a timely manner.

Responsible for promptly following up with customers when needed.

PREREQUISITES

Minimum of 3 years training or commensurate experience in electronic technology.

Strong analytical skills are imperative when troubleshooting technical problems.

Working knowledge of electronic products and services.

Ability to read schematics and technical manuals.

Strong mechanical and electrical aptitude.

Excellent written and verbal communication skills.

Strong customer relation and phone skills.

Must be self-motivated to work independently without direct supervision.

Effective planning and organizational skills to efficiently manage time and call load.

Competency in various software applications including MS Office.

PREFERRED

Previous help-desk experience.

Prior experience in supporting electronic gaming devices.

Certification and 2 or more years of commensurate experience in RF technologies.

WORKING CONDITIONS

Travel is required on an occasional basis; may be extensive at times.

Position is exempt [salaried].

Overtime and standby availability is required.

Office is a non-smoking facility.

EDUCATION

Minimum of an Associate Degree in Electronic Technology.

PLEASE EMAIL RESUMES TO: ssachs@arrowinternational.com

Tech Support (Downtown Cleveland)

2009-11-07T20:08:09-05:00

Large, professional services firm needs a Help Desk person for level problems.
Will answer the help line, generate a work order, resolve issues and deliver the ticket to the appropriate IT specialist.
Must have experience in Legal or other professional services environment:
Excellent communication and customer services skills
Two or more years of experience in a help desk or other systems-oriented position.
Experience with MS Office, Windows desktop operating systems, databases, PC and laptop setups.

IT Support (Downtown Cleveland)

2009-11-06T15:21:23-05:00

IT Support for Tech Company (Downtown Cleveland)

2009-11-06T15:17:53-05:00

Software and e-mail Support Help Desk

We need a few experienced people to work in a dedicated Help Desk operation in the greater Warrren/Youngstown area.

You must have a good personality and undertake responsiblity for assisting our clients with installation, troubleshooting and documentation of hardware and software.

You should have experience with: Software and e-mail support, Network printer setup and troubleshooting, Microsoft Windows, Windows Active Directory

IT Support Analyst (Cleveland-Downtown)

2009-11-06T13:13:00-05:00

This accounting firm is seeking a skilled support analyst for a full-time opportunity. You will act as the point-of-contact for problem escalation and resolution and you will perform immediate analysis of customer problems and direct the implementation of corrective action to restore function and avoid problem recurrence, record all incidents, monitor progress on problem resolution and initiated feedback to management and customers. The hours for this position are Monday through Friday from 8 a.m. to 5 p.m.

Qualified candidates must have a working knowledge and understanding of a ticketing system and must have technical certifications or equivalent years of experience. If you have the experience, this is your opportunity to land a full-time position.

Let Area Temps help you with your employment search. Enjoy a flexible work schedule and varied work environment while expanding your current skills, or use your experience to qualify for related positions in a new industry. Area Temps has been recruiting qualified applicants for some of Cleveland's most prominent companies since 1987. As a leader in the staffing industry, Area Temps can provide:

Temp, temp-to-hire and direct-hire positions
Weekly paychecks
Major medical benefits at group rates
Paid vacations and holidays
Cash bonuses for referrals
College tuition credits
Gas and bus vouchers available

For immediate consideration, please submit your resume to parma@areatemps.com.

Industrial Repair Technician (Cleveland)

2009-11-06T12:15:37-05:00

Software and e-mail Support Help Desk (Warren/Youngstown, Ohio )

2009-11-06T11:34:57-05:00

Software and e-mail Support Help Desk Warren/Youngstown, Ohio

We need a few experienced people to work in a dedicated Help Desk operation in the greater Warrren/Youngstown area.

You must have a good personality and undertake responsiblity for assisting our clients with installation, troubleshooting and documentation of hardware and software.

You should have experience with: Software and e-mail support, Network printer setup and troubleshooting, Microsoft Windows, Windows Active Directory, LAN/WAN network knowledge: TCP/IP, WINS, DNS, DHCP.

Pay Rate: $10.00 to $15.00 per hour.

Send your resume right away.

Field Service Tech (Cleveland)

2009-11-06T09:43:40-05:00

SMARTECH is looking for contractors to work as Field Service Technicians. Technicians would be responsible for handling simple hardware installations for Dell and other Warranty Customers. A strong background working with Laptops is a must. Field Service experience is a plus.

The best candidate would be individuals who are interested in long-range career growth and have the strategic ability to plan for their professional futures. Our field service technicians are based out of their homes and go directly to customer sites for their Dell Warranties repair . You will work with a remote dispatch manager to accomplish the necessary service level of agreements which is required by our clients and the customers. Contractors are encouraged to take responsibility for their own careers. You'll be working with an award-winning team with an impressive track record.

Characteristic Duties and Responsibilities:

Hardware Installation
Laptops and Desktop experience
Field Service experience
Onsite Technical Support
Reliable Transportation
Valid Driver License
Administrative Duties
Time management and Scheduling of Calls

All candidates must be able to pass a background check

CE Technician (Cleveland, OH)

2009-11-05T18:07:44-05:00

Be a part of Synergy Technical Solutions� world-class team!

Apply online today at:

www.syntechs.com/signup

Synergy Technical Solutions Corp. (Syntechs) is a nationwide provider of innovative, efficient technical business solutions for over 14 years.
Syntechs provides onsite service and support to world wide computer and plasma television manufacturers, warranty companies, and third party service providers.
We are looking to build on our network of professional Field Engineers -- in nearly all areas of the US, including Hawaii and Puerto Rico. If you have the know-how and share our vision of providing industry-leading technical services, consider joining our team as an independent contractor.

Job Requirements:
� Experience in one or more of the following platforms:
PC/Laptop, wireless IP routing, routers, printers, software and hardware, and working knowledge of all operating systems
� Plamsa/LCD Repair and Installation
� Satellite/Appliance Installation
� A+ CompTIA certification or in the process (for PC�s)
� Excellent Trouble Shooting skills to isolate and diagnose common hardware/software problems.
� Experience in technical procedures
� Applicant must be self motivated and dependable. Job requires interaction with customers to set up appointments and communicate issues while onsite.
� Must have clear driving record and reliable transportation and be willing to
travel as required to customer location.
� Ability to lift or move computer/plasma/LCD/appliance equipment.

Benefits:
� Freedom to work the schedule you choose to serve your clientele
� Be in business for yourself, but not by yourself!
� Start your own business
� Supplement current business income

There has been an increase of service call volume in your location.
Please contact Synergy Technical Solutions� Vendor Relations department for more information

Apply online today at:
www.syntechs.com/signup

Trainer, Software Training Technician (Cleveland)

2009-11-05T13:54:55-05:00

Trainer, Software training Technician
Information Technology Department has an immediate opening for a TRAINER with 2 to 4 years of recent Software Training experience in a professional services environment with MS Office Suite and document management. Analyze, develop, assess, design, develop, deliver, and evaluate training programs and services; maintain and enhance training materials to accommodate software changes. Organize and implement a wide range of software training activities including standup group, one on one, orientation and training of new personnel, on the job training and help line training issues; maintain training data and statistics. Associate�s degree is preferred and the accessibility to travel. Exceptional benefit package offered. For consideration please email your resume to Linda Stevens as an attached 2003 or 2007 Word document to Linda@LStevens.com
Requirements: 2 to 4 years of recent software training; Expert level experience in MS Office Suite and document management; Associate�s degree desired.

Help Desk Associate (Cleveland, OH)

2009-11-05T10:16:24-05:00

Emerald Consulting Group is an executive search and consulting firm that's currently looking for a help desk associate for our client in downtown Cleveland.

This is a contract position with the possible opportunity of going full-time.

If you're interested in the position, please send over an updated resume in WORD format along with your hourly rate expectations.

Contact Information

Bob Pudlock
Emerald Consulting Group
440.922.9000 x109
bobp@emeraldresourcegroup.com

Appliance Parts Counter/Dispatch (Broadview Hts)

2009-11-05T09:45:28-05:00

Full Time Mon.- Fri, immediate opening

We are look for a Appliance Parts Person
including:
Parts Counter Sales
Computer Parts Look-up
Track on-road Technicians
Courier parts to Techicians
Take incoming Service Calls
Shipping/Receiving of Parts

Must have computer knowledge and excellent phone skills, customer service skills

We are a large in home appliance repair service company, needing office support staff. Call Tony 440-526-2544 x104, email (kdimassa@sbcglobal.net) or come to the address below and fill out an application.

We are located at 8080 Broadview Road, Broadview Hts, Oh 44147
Total Appliance Service Inc. We will contact you if we see a fit with you and our company

Helpdesk Manager (Cleveland)

2009-11-05T08:53:29-05:00

1. Facilitates all IT customer project requests, assessing them for feasibility, scope, and priority; organizing and acquiring the required resources; and coordinating their successful completion through a balanced distribution of tasks among the IT staff.
2. Defines standards and measures for quality and customer satisfaction on IT services delivered, reports on departmental progress, and provides a primary conduit of communication with the IT customer community.
3. Administers IT network and computer application access, establishing best-practice security standards, policies and procedures, and implementing methodologies for enforcement.
4. Coordinates IT data center operations in collaboration with the Infrastructure Support and Applications staffs, providing for systems monitoring, maintaining support documentation, and reporting on hardware, software, and environmental failures.
5. Manages the IT Help Desk, ensuring appropriate coverage and providing for the tools necessary to achieve optimal response times and coordination of customer inquiries.
6. Implements and maintains processes and tools for the identification, prioritization, tracking, and resolution of IT-related problems reported by customers.
7. Hires and provides training for IT Customer Support team members, and oversees and evaluates their professional development.
8. Manages an IT hardware and software inventory, ensuring its accuracy, currency, and compliance, and works with the Director of Technical Services to establish corporate standards and cultivate vendor relationships.
9. Participates along with the Manager, Infrastructure Support in the evaluation and recommendation of hardware, software, and services solutions in alignment with clinical and business objectives set by senior management.

Information Systems Technician (Cleveland, OH)

2009-11-04T15:57:07-05:00

Mental Health Services, a non-profit agency, is hiring a new position in the IT department. The job description is listed below. Please list salary requirements when applying. Thanks!!

JOB SUMMARY

The duties of the Information Systems Technician include but are not limited to maintaining the Mental Health Services network and information systems across several sites within Cuyahoga County. Administers and controls organization data resources. Uses repeatable practices to ensure data availability, integrity and security, recover corrupted data and eliminate data redundancy.

ESSENTIAL JOB FUNCTIONS

1. Install, configure and maintain servers.
2. Install, configure and maintain server-side applications.
3. Provide users and systems with technical support as needed.
4. Complete setup, installation, configuration, operation, and provide support of desktop hardware.
5. Manages company printing resources and assists in their effective use.
6. Provide support to company employees requiring technical assistance related to hardware and software.
7. Log and document support/resolution tickets.
8. Communicate effectively, both orally and in writing, using tact and discretion, and responding to questions, comments and complaints from internal and external customers in a calm, professional manner.
9. Willing and able to assist users and maintain systems evenings and weekends when necessary.
10. Monitor and manage backups and restore operations.

REQUIRED QUALIFICATIONS

Education, Training and/or Experience

1. Bachelor degree in Computer Science or Information Technology or a minimum of 4 years relevant work experience may be considered.
2. Experience in Windows XP, Windows 2003, Windows 2008 and Thin Client Operating Systems
3. Experience in server side applications and services such as DHCP, AD, IIS, MSSQL, Exchange, Apache, and Nagios.
4. Experience with the installation, configuration and performance tuning of the following applications: MS Office and Symantec Corporate Antivirus.
5. Experience with networking concepts, standards, and knowledge of LAN/Telecom structured wiring.
6. Valid Ohio driver�s license with less than six points and proof of automobile insurance, adhering to the minimum requirements of Ohio�s Financial Responsibility Act.
7. CPR certification plus First Aid and non-violent physical crisis intervention training (within 60 days of hire).

Knowledge, Skills, Abilities and Personal Characteristics

1. Ability to provide help desk support, troubleshoot and ensure issue resolutions.
2. Knowledge of LAN, proxy servers networking, networking hardware configuration, network maintenance, network performance tuning, and network troubleshooting.
3. Knowledge of MS SQL and MS Access.
4. Strong problem solving ability.
5. Strong communication skills with a desire to provide outstanding customer service.
6. Multi-tasking capabilities and the ability to thrive in a fast paced environment.
7. Knowledge of agency policies, procedures, goals and objectives with a willingness to respect, understand and promote the mission, values and goals of the agency.
8. Knowledge of state and local rules, regulations and laws pertaining to the provision of agency services.
9. Ability to change conduct as a result of feedback from supervision.
10. Ability to effectively and professionally interact with professionals of many disciplines and with professionals and clients of diverse values, strengths and backgrounds, define problems, collect data, establish facts and draw valid conclusions.
11. Ability to prepare meaningful, concise and accurate documentation.
12. Ability to proof read and edit complex documentation.
13. Ability to gather, collate, classify information about people, data and things.
14. Ability to work with and handle sensitive and confidential inquiries.
15. Ability to work independently and in cooperative environment.
16. Skill in gathering and analyzing data.
17. Creative and flexible problem-solving skills.
18. Knowledge of First Aid and CPR.
19. Good team player.
20. Enthusiastic self-starter.

PREFERRED QUALIFICATIONS

1. Programming experience in web environment; VB.NET preferred.

PHYSICAL DEMANDS

1. Ability to lift fifty pounds.
2. Ability to move monitors, CPU�s printers, etc as needed.

Technical Support - Help Desk (Northeast, Ohio )

2009-11-02T20:29:03-05:00

Technical Support - Help Desk Northeast, Ohio

Several Help Desk Positions open in the Youngstown, Ohio area.

These are Temp Possible Perm Positions. 1 to 3 years of experience. Pay: $10.00 to $14.00 per hour possibly more depending on experience.

Windows, email set up, internet troubleshooting are some of the basic skills that you should have.

email your resume in a Microsoft WORD doc.

Apple Store - Genius - Cleveland, OH

2009-10-30T21:12:13-04:00

You're fascinated by the way things work and the reasons they sometimes don't. You sometimes rearrange your computer setup just for fun. You were the kind of kid who took things apart just to put them back together (correctly). If this sounds like you, you're our kind of Genius. You're here not only to help fix equipments, but to restore positive customer relationships with free technical advice and timely repairs.

A candidate we'll love:

You provide white-glove treatment to customers.
You enjoy meeting people and building relationship with customers.
Your friends and family see you as an absolute technical guru.
You have some background in tech support or customer service.
You have a burning desire to solve problems.
You can communicate technical concepts in layman's terms.
You have a sense of urgency- but also the ability to keep your cool.
You share a passion for technology and Apple products.

A position you'll love:

Solving problems- things happen and you're there to fix them.
Providing frontline customer support at the Genius Bar, including hardware and software troubleshooting and diagnosis.
Troubleshooting and repairing Apple hardware and software.
Juggling customer and product issues with a genuine sense of urgency.
Turning around repairs to customers as quickly as possible.
Being one of the go-to people for technical knowledge in the store.
Having passion about customer service and a commitment to exceeding expectations.

The ideal opportunity to use what you know:

A job at an Apple Retail Store is a chance to use your hands and heart. To use your knowledge and experience. To contribute meaningfully to people's lives with your technical know-how.

To delight. Enrich. Impress. Engage. Inspire.

Are you ready to join the retail revolution?

Apply Now.

C# Programmer (Cleveland)

2009-10-30T10:24:25-04:00

Education Requirements: Bachelor's Degree in an Information Technology, or related discipline, which could include Computer Science, Information Systems (IS) or Management Information Systems (MIS). In lieu of a degree, at least four years of related work experience designing/developing, programming, and supporting software programs/applications in client server or mainframe environments.
Work Experience Requirements: With Bachelor's Degree, must have at least 2 years of related work experience with software applications and computer code/programming language.
Good interpersonal and communication skills with the ability to interact effectively with others, which could include levels of management.
The ability to work in a team oriented environment.
Good organization skills with the ability to work on multiple projects and/or assignment simultaneously.
The ability to support department goals that align with current and future Company objectives and initiatives.
Good negotiation skills with the ability to find successful resolutions for basic to moderately complex issues, escalating those that require management involvement, when necessary.
Must be able to work under general supervision in a fast-paced environment with tight deadlines and changing priorities.
The ability to pay close attention to details

HELP DESK ASSOCIATE (Cleveland, OH)

2009-10-29T11:45:39-04:00

CLEVELAND PC TECHS NEEDED ASAP

2009-10-29T09:45:56-04:00

IMMEDIATE NEED FOR PC TECHS IN CLEVELAND!

Must have sound technical and analytical skills and be able to multi-task and work well under pressure. Ideal candidates will have at least 2 years working experience and be skilled in troubleshooting and repairing hardware and software issues. You must be flexible to work nights and weekends if needed.

Please reply with resume in MS-Word format including hourly rate requirements ASAP as we are looking to hire immediately!

Part-Time PC Field Service Technician (Cleveland, East-side Suburbs)

2009-10-28T21:59:49-04:00

We are looking for an A+ certified field service technician primarily for onsite residential PC / Network repair, troubleshooting and installation. Are you are a reliable skilled professional with good communication skills and enthusiasm for problem solving? Technician must have cell phone, laptop, reliable transportation, and ability to work daytime hours on a part time basis. Communication and sales aptitude are equally important as technical knowledge as it involves making recommendations and educating clients on their options and situation. Initially 5-15 hours a week, business casual. We pay well for the right person. Additionally, simple and straightforward bonuses and commissions are available.

BI Infrastructure Analyst (Cleveland)

2009-10-27T15:54:52-04:00

This position participates and leads in the support and administration of the Cognos Business Intelligence infrastructure. Will work collaboratively with internal and external project teams to ensure functionality and stability of supported environment. Assists and leads with daily operations, recovery, and security for the specified platforms. Performs and leads activities related to the promotion and migrations of software and associated components through the pre-production to production environments. Acts as mentor to internal team and customers in new and existing technologies. Develops and maintains technical administrative processes and documentation. Initiate continuous improvement initiatives within the team and Enterprise. Will also work collaboratively to establish Cognos application requirements, as well as designing, developing, and testing the solutions.

Job Requirements

Three or more years experience in BI application design and development using the Cognos tool suite. Experience with Cognos 8 is desired. Administration of the Cognos tools, including infrastructure development and support is required. Programming experience automating infrastructure support in the Win2K and UNIX/Linux operating systems is desired. Experience supporting Cognos is required. The candidate must have excellent communication skills and thrive in a team support/development environment. The ideal candidate will be a highly motivated self-starter with 5+ years of hands on IT experience. A B.S. degree in Computer Science or computer related field is required.

Part Time Field Service Tech (Cleveland & East Side Subs)

2009-10-24T00:42:32-04:00

Do you have a genuine enthusiasm for computer troubleshooting and networks? Are you a reliable, skilled professional with strong communication skills and a commitment to helping clients? If so, we're looking for YOU!
Fast-teks seeks part-time field technician who is A+ certified, and ideally MCSE (or Net+) certified, or demonstrable network admin experience. We are looking for a dependable person with both technical and people skills who can work with a mix of small businesses and residential break/fix.
Communication and sales aptitude are equally important as technical knowledge for this position, as it involves working directly with clients, reviewing network audit results, and making recommendations. Day time hours. There are many bonuses available.

Commercial Fitness Equipment Service Technician (Northeast Ohio)

2009-10-23T12:51:29-04:00

Currently looking for dependable, diligent, service technician for 20 hours a week. Job includes preventative maintenance, troubleshooting, and repair of commercial fitness equipment. Electrical experience required. This job may turn in to full-time in the future. Please call 440-498-2120 to schedule an interview.

Networking Technical Support (Hudson, Ohio)

2009-10-23T11:00:08-04:00

I am looking for a customer-oriented technical support professional. If that's you, you will focus on Quatech's embedded wireless networking products. See www.quatech.com for info on the products.

I need somebody who can dig in, understand these modules, and help our customers integrate them into their products. Because we are dealing with WiFi networking, there are often network infrastructure concerns.

The job involves customer contact by email and phone, with travel to customer sites on rare occasions.

If you are interested, send a resume and cover letter explaining your qualifications and target salary range to: resumes@quatech.com.

No phone calls, please.
Principals only.

Equipment Service Technician - Medical (Strongsville)

2009-10-23T10:48:30-04:00

Strongsville company seeks Equipment Service Technician for medical equipment, such as oxygen concentrators. This company repairs concentrators, liquid oxygen systems, therapy equipment, ventilators and other durable medical equipment. Position will involve equipment diagnostic and providing estimates to customers. Mechanical aptitude required, but will be trained on specifics. Must have some experience doing equipment maintenance and mechanical repairs. Experience on medical equipment a plus. Must be an organized individual. Candidate should be able to use a computer and will be trained on use of the company software. Hours are Monday - Friday, 8:00am - 4:30pm. $9/hr with pay increases based on performance. To schedule an interview call 330-273-2600 or fax / email resumes to 300-273-4346 brunswick@trnstaffing.com.

Fourth Shift Administrator SQL ERP

2009-10-22T09:48:56-04:00

MSSQL Fourth Shift AdministratorManufacturing company located in the Greensboro,NC area. Small IT Shop. The position is in North Carolina

Experience maintaining and administering Four Shift Software is REQUIRED for this position.

Must be willing to wear many hats.

IT Environment. The more of the following skills the better.

Windows Server Operating Systems � 2003
MSSQL Server
Terminal Server
Windows Operating Systems � 2000, XP, Vista
Active Directory
Microsoft Outlook
Microsoft Office
Remote Access - Citrix
Network Support
SQL Reporting Services
SQL Query Writing
Crystal Reports
Access
JavaScript and VBScript
Visibar
ASP

Candidate also would have knowledge of a variety of computer hardware, printers and portable devices.
Certifications such as Microsoft Certified Database Administrator (MSDBA), Microsoft Certified Systems Administrator 2003 Security (MCSA Security) and Microsoft Certified Professional (MCP) are helpful.
Candidate would be on call on a rotation basis.
Salary is in the 60's

PRINT MANAGEMENT COORDINATOR (CLEVELAND, OHIO)

2009-10-20T09:33:49-04:00

PRINT MANAGEMENT COORDINATOR

We are seeking qualified candidates for the position of Program Coordinator for a print management program. This program is headquartered in Cleveland, Ohio.

REQUIRED SKILLS:
The qualified candidate will have experience in the coordination of Printer, Copier and Print Management Programs. Expertise in presenting proposals with sound economic base, experience in Buy-Ins, client presentations and statistical reporting also required. Strong background in RFP�s, Web Access also preferred.

DUTIES:
Implement the assessment; calculate the usage, coverage and current cost of client�s current print management. Calculate pricing for Blue customer for presentation of proposals. Provide ongoing assistance to the sales representatives in quarterly account reviews and recommendations.

ADDITIONAL:
Professional appearance and demeanor as well as the ability to interact with sales managers, sales staff, and customer decision-makers is critical. This is not a �back-room� position.
Please submit your resume for consideration to:
enovak@btohio.com

EEO employer.

Field Service - PC (Cleveland - East)

2009-10-19T12:25:58-04:00

Seeking A+ certified Field Service Technicians to troubleshoot and repair PC's, install Software, Routers,Networking devices,etc. at our client locations, on a per call basis. Excellent customer service skills, motivation, and the ability to work independantly are key to this position. If interested, please respond with Resume'.

Must have: A+ Certification
Reliable Transportation
Computer with Internet access
Cell Phone
Ability to take calls during normal business hours
Ability to pass Background Check and Drug Test

Help Desk (Cleveland, Ohio)

2009-10-19T12:08:09-04:00

Software Trainer (Cleveland, Ohio)

2009-10-19T11:40:50-04:00

Software Trainer with 2-4 yrs of experience.
Must have excellent communication skills, MS Office and Legal or professional service experience.
Will work independently to plan, organize and implement a wide range of software training activities.
Excellent working environment, benefits and growth potential.

Seasonal Hardware Asset Administrator

2009-10-17T23:33:03-04:00

Westfield Insurance

Build your career on a foundation of strength and security

With more than $2.3 billion in assets, Westfield Group was awarded an "A" rating for financial strength from A.M. Best. We've built that strength for more than 150 years through our integrity and a commitment to customers. Our customer relationships are based on trust and peace of mind, and our employees are empowered to carry out our mission. Their professional reputation depends on it. We think our long history of financial strength and stability is the best foundation we can offer our employees.

Hardware Asset Administrator- Seasonal Part-time

based at our Westfield Center, OH office

The Hardware Asset Administrator is an entry level, hourly position. Responsibilities include but are not limited to inventory management of Westfield laptop and PC computers; packing and unpacking for transportation to various service offices, donation sites etc. Additional responsibilities include management of requests for and delivery of additional computer accessories, ie mice and power cords, to Westfield user population.

This is an ideal job for a student working towards a college degree in Information Technology. Candidates must demonstrate a strong focus on customer service, possess strong interpersonal skills and have exemplary communication skills.

This will be a 6 month position. Qualified candidates must be available to work 32-40 hours per week, ideally 8:00 AM- 4:00 PM, or be available at least 3 days per week. Additionally candidates must be able to lift at least 50 lbs, use various types of computer equipment and communicate via the telephone.

If interested, please apply online at http://track.jobviper.com/ViewJob.asp?id=647371-1248-6236

Electronics Repair Technician (Cleveland West)

2009-10-17T16:03:16-04:00

Danny Vegh's Billiards and Home, Northeast Ohio's premier retailer of home entertainment, is searching for an individual experienced in repairing pinball machines, slot machines, Megatouch games, etc. This is currently a part time position that could evolve into full time. Please fax resumes, with salary requirements, to: 216-226-5476. Thank you.

Technical forensic/collection expert (Cleveland)

2009-10-15T09:11:00-04:00

Visual Evidence/E-Discovery LLC is seeking technical forensic/collection experts for their rapidly growing litigation support business.

Job description:
As an E-Discovery Forensics Technician you will be responsible for the following:
- Perform electronic discovery services including digital evidence collection and preservation, analysis, data recovery, electronic mail extraction, and database examinations.
- Report project progress as required to fellow team members, project management, as well as upper management.
- Perform fault isolation and troubleshoot technical issues during engagement activities.
- Develop proficiency and utilize the various tools available for data processing, hosting, and production during the life cycles of a project for clients.
- Maintain regular contact with and manage expectations of project managers to help ensure client satisfaction.

Qualified candidates will posses a:
- Technical understanding of e-evidence, including file type, file content, metadata, etc.
- Collection of desktop, laptop and server data using hardware and software tools (e.g. Encase, FTK, Sleuth kit, Discovery Cracker, etc.).
- Familiarity with forensic data collection tools and techniques.
- Experience and certification (e.g. EnCE, CCE, CFE, CFCE).
- Understanding of enterprise operating systems and applications:
- Basic understanding of Databases (MySQL, Oracle, etc.)
- E-mail (Exchange, Lotus Notes, GroupWise, etc.)
- Operating Systems (Windows; Linux; Unix)
- Knowledge of electronic data discovery and production processes.
- Knowledge in Summation and Concordance file productions is a plus!

We will expect between 2-5 years experience in E-Discovery and forensics, excellent oral and written communication skills, and attention to detail and documentation skills (collection documentation, chain of custody, etc.).

Bio-Med Technician (Cleveland, OH)

2009-10-13T15:52:37-04:00

Bio-Med Technician
Do you have the ability to self-manage and make sound business decisions?
Full-Time opportunities to repair, calibrate, and maintain medical equipment and instrumentation used in health care delivery field.
Must be able to frequently lift 60lbs and possess a clean driving record.
Hourly pay plus cell phone allowance.
Full Benefits Package.
Please send resume to: humanresources@custommedicalsolutions.com or fax 763/536-0932
No Agencies Please

Digital Field Service Engineer (Cleveland, OH)

2009-10-12T19:32:30-04:00

Canon Business Solutions, Inc. is a Canon U.S.A. Company providing integrated systems technology that comprise one of the strongest solutions portfolios in the document management industry. Canon Business Solutions, Inc. offers a competitive compensation package including travel allowance, medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and much more!

Canon Business Solutions, Inc. Digital Field Service Engineers provide repair and service support to our customer base, working with analog, digital, networked, and integrated business equipment. Field technicians will receive comprehensive training to learn the most up-to-date techniques and skills to work with Canon products. On-going training and technical certification are conducted on a regular basis throughout your career as a technician. If you have an interest in technology and technical experience, this may be the position for you!

Responsibilities:

As a Digital Field Service Engineer, you will be required to repair and maintain all assigned equipment to recommended standards and specifications. You must be able to meet customer demand, possibly requiring overtime. You will meet or exceed minimum established performance standards for productivity, technical quality, and customer satisfaction for all assigned products. You will assist other departments in accomplishment of goals and objectives as directed.

Qualifications:

Must include a degree or certificate in electronics or electrical engineering from an accredited college or technical school; one or more years of direct experience as a field technician in the office equipment/copier industry may be used as a substitute for formal training
An excellent customer service orientation and electrical skills are necessary
Previous multi-function device, copier and/or Production Print Press repair and troubleshooting experience
At least one (1) current Canon Certification
ATSP Certification is a plus
Have a valid driver's license, clean driving record, and own automobile

If interested, please apply online at http://track.tmpservice.com/ApplyClick.aspx?id=831669-1791-3574