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favorite this post Customer Service Representative (Twinsburg) hide this posting unhide

compensation: $12 to $12 per Hour
employment type: full-time

Great long term opportunity with 100% medical insurance coverage. Please read below for details. Call Alexandra if interested.


Job Description:
-The Pharmacy/Member Customer Service Representative is responsible for supporting the pharmacy/member call center functions of the company

-Troubleshoot pharmacy issues where they will have to deal with members, providers, and pharmacies

-Walk through various parties (pharmacies, members, and providers) about issues they are having and help find the best possible solution

-Follow up from issues to make sure everything is resolved

-Answer questions about various company products (dealing with calls from the pharmacy, providers, members, etc.)



Shift:
Training Schedule (4 weeks): 8:30am-5:00pm - cannot call off during training
Permanent Schedule: shift between 7am-10pm


Pay:
During contract: $12.50/hr.
Upon Conversion: $14.50/hr. PLUS great benefits package (100% of medical insurance is paid for by the employer)


Qualifications: MUST HAVES:
- Must have at least 2 years of Customer Service/Call CenterExperience
- Must be open to inbound customer service (Up to 60 Calls per day)
- Must be able to type at least 35 words per minute
- Must be able to type accurate notes and talk on the phone at the same time
- Must have a High School diploma

Drug test & 7 year background check required


Call Alexandra if interested. 216-573-5537



About Aerotek
Our people are everything. For more than 30 years, Aerotek Inc. has distinguished itself as a leader in recruiting and staffing services by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantage for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. To learn more, visit Aerotek.com. Click Here To Apply
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post id: 6850188989

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