compensation: $12 to $12 per Hour employment type: full-time
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Great long term opportunity with 100% medical insurance coverage. Please read below for details. Call Alexandra if interested.
Job Description: -The Pharmacy/Member Customer Service Representative is responsible for supporting the pharmacy/member call center functions of the company
-Troubleshoot pharmacy issues where they will have to deal with members, providers, and pharmacies
-Walk through various parties (pharmacies, members, and providers) about issues they are having and help find the best possible solution
-Follow up from issues to make sure everything is resolved
-Answer questions about various company products (dealing with calls from the pharmacy, providers, members, etc.)
Shift: Training Schedule (4 weeks): 8:30am-5:00pm - cannot call off during training Permanent Schedule: shift between 7am-10pm
Pay: During contract: $12.50/hr. Upon Conversion: $14.50/hr. PLUS great benefits package (100% of medical insurance is paid for by the employer)
Qualifications: MUST HAVES: - Must have at least 2 years of Customer Service/Call CenterExperience - Must be open to inbound customer service (Up to 60 Calls per day) - Must be able to type at least 35 words per minute - Must be able to type accurate notes and talk on the phone at the same time - Must have a High School diploma
Drug test & 7 year background check required
Call Alexandra if interested. 216-573-5537
About Aerotek Our people are everything. For more than 30 years, Aerotek Inc. has distinguished itself as a leader in recruiting and staffing services by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantage for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. To learn more, visit Aerotek.com.
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