Office Warehouse or Remote Admin Support - resumes / job wanted

Office Warehouse or Remote Admin Support (Middleburg Heights)

education completed: some college

available mornings

available afternoons

available evenings

available weekdays

available weekends

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Professional Summary

Detail-oriented Operations and Data Support professional seeking remote or light office work, part-time preferred, full-time considered. Experienced in high-volume data entry, records processing, document review, and procedural compliance in regulated and structured environments. Know for reliability, accuracy, ad comfort with repetitive tasks. Skilled in IT troubleshooting, system maintenance, and documentation, with additional experience in warehouse operations, logistics, and creative problem-solving. Prefers predictable workflows and process-driven roles over customer-facing or high-pressure environments. Willing to consider on-site locations within: Middleburg Heights, Parma Heights, Brunswick, Hinckley, North Royalton, Strongsville – will consider some surrounding locations.

Core Skills

Data, Records & Operations: High-volume Data Entry, Document Review, Records Processing, Procedural Compliance, File Auditing, Mail Processing, Documentation Accuracy, Workflow Coordination.

Systems & Technical: Microsoft Office (Word, Excel, Outlook), Photoshop, Windows 10/11, Zendesk, Teams, 3CX Softphone, TeamViewer, Waquis, Microsoft Cloud File Transfers, Computer Maintenance & Troubleshooting, Software & Driver Updates, Hard Drive Management, Upgrade Recommendations, Backups, Basic Networking.

Administrative & Support: Typing (55 WPM), Ticket Documentation, Client Onboarding, Training Support.

Additional Experience Tools: Pallet Jack & Tow Motor Operations, Warehouse Operations, Inventory Reconciliation & Control, 15-foot Box Truck Driving, Electronic Repairs (speakers, TVs, receivers, radios), Power Tools, Technical Manuals, Photography & Photoshop, Retail & Office Management, General Handiness.

Professional Experience

Independent Cash Contract – General IT Support Jul 2024 – Present

· Provide on-demand IT support for individuals on a flexible schedule, performing troubleshooting and maintenance for Windows-based computers.

· Diagnose and resolve performance issues including slow systems, hard drive capacity concerns, software conflicts, and driver updates.

· Recommend system upgrades and backup strategies to ensure optimal functionality and prevent data loss.

AutoManager – IT Technical Support & Client Onboarding Specialist Dec 2021 – Jul 2024

· Onboarded and trained clients on proprietary software platforms, ensuring successful implementation and user adoption.

· Delivered Tier 1 technical support for Windows-based systems via phone, email, and chat.

· Troubleshot and resolved technical issues remotely using TeamViewer, reducing downtime and escalating issues appropriately.

· Documented all client interactions, resolutions, and follow-ups with Zendesk.

PSI Lending – Loan Operations/Records Processing Associate Oct 2020 – Jul 2021

· Reviewed Notices of Incomplete and Denial Letters for accuracy and compliance.

· Verified required data fields and supporting information prior to final disposition of loan files.

· Communicated with loan officers to request missing or corrected information.

· Prepared finalized correspondence for mailing, including printing letters, generating address labels, stuffing envelopes, and processing outgoing mail.

Discount Drug Mart – Head Register / Cashier May 2017 – Feb 2018

· Managed primary register, ensuring accurate cash handling and transaction processing.

· Trained new cashier hires on POS systems, register procedures, and daily workflows.

· Assisted with light stocking and store organization as needed.

Pat Catan’s Craft Store – Area / Department Lead Oct 2013 – Apr 2017

· Led multiple departments, overseeing ordering, stocking, inventory control, and maintenance for several aisles.

· Executed merchandising plans including planogram reading, endcap setup, and display creation.

· Trained new hires across cashiering, floor operations, and specialty departments.

· Assisted specialty departments including floral, ribbon, and art supplies.

· Provided occasional service desk support, demonstrating flexibility and broad operational knowledge.

Family Caregiver Jan 2012 – Apr 2020

· Provided long-term care coordination, scheduling, advocacy, transportation and administrative support for family members.

Principals only. Recruiters, please don't contact this poster.

post id: 7906994864

posted: 2026-01-06 19:05

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